March 2nd, 2011
Unfuddle is an integral part of many software developers' toolchains. It can be a major problem if a customer cannot access his or her account. And while we do take many precautions to prevent outages, they do occur. It is during those times that we want to get the message out as quickly as possible that we are aware of an issue and are working to fix it.
Previously, we have had to rely solely on email to let inquiring customers know about such issues. However, we have recently created the Unfuddle status website. There we will post notices of outages or other major issues affecting multiple customers along with updates explaining our work to resolve them.
If you find that you are unable to access your Unfuddle account or repositories please check the Unfuddle status website first before contacting us, as we probably are already aware of the problem. Of course, if you notice an issue which is not listed on the status website then please email us at email@example.com so we can investigate.