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lilou

Topic: Feature Requests / Reporting tickets on behalf of someone

+1 for changing the reporter. any chance of giving it a date on your roadmap?

 
Jaret Frappier

Topic: General / Cant authenticate on commit, but can on checkout. Anyone else seeing this

Oddvark,

This sounds like you may be over your storage limit. You may check your account storage at https://SUBDOMAIN.unfuddle.com/a#/account/settings

… where SUBDOMAIN is your account subdomain.

If you are indeed over, you will either need to delete some repositories, or upgrade your account in order to continue committing.

 
oddvark

Topic: General / Cant authenticate on commit, but can on checkout. Anyone else seeing this

Hey, I just commited something 30 minutes ago, no problem. Then I tried to commit something else, now all of a sudden got a basic validation problem. I didn’t change any settings during this time. Oddly enough, I can checkout with the same password, but I cant commit with that same password. It gives me a error:

Error: authorization failed: Could not authenticate to server: rejected Basic

Anyone else seeing this right now, or is it just me?

 
Krystof Vasa

Topic: Unfuddle API / Can't Post New Time Entries

Hi,

I’m trying to post a time entry with the following cURL command:

curl -u user:pass -X POST -H ‘Accept: application/json’ -H ‘Content-type: application/json’ -d ‘{"hours":1,“ticket-id”:“ZZZZ”,“description”:“Testing”,“date”:“2012-04-21”}’ https://account.unfuddle.com/api/v1/projects/XXXX/tickets/ZZZZ/time_entries

However, I’m getting a response “[”Date can’t be blank", “Description can’t be blank”]" – well, neither is blank and I don’t think the request is wrong… Perhaps the error could be more descriptive?

Please, point me in the right direction as I’m quite at the dead end here, have tried almost everything…

Thanks!

Krystof

 
Roc Yu

Topic: General / multiple users issue under one account

for some reasons, i have two accounts under one account, i use dsa/rsa keys to distinguish them, it works fine until today,
i already set .ssh/config to force rsa keys , but still can’t pull/push from the user account with the rsa keys, the server recognize me as another user account.
Any idea how to fix this ?

 
Omar

Topic: Unfuddle API / API querying for tickets

I am working to develop a support system using unfuddle in which the customers submit tickets through the unfuddle api can view their own tickets and follow their progress.

The problem is with customers looking at their own tickets.

So far I have tried all options and nothing works, Dynamic reports work well and give me the ticket numbers but they lack: paging, number of tickets, and the description of tickets.
Querying for tickets has paging but it lacks filtering and sorting of any kind.

I am reaching out to see if there’s a different solution I haven’t tried, or something that isn’t documented. Am I missing something?

 
Simon

Topic: Subversion Help / Overage - what to do?

I’ve just been notified I’m over my space limit. This is due in part to accidentally committing with a couple of large files included that shouldn’t have been.

Is there any way to either delete or rollback a revision so that I can redo it without those files? I see variants on the “how do I delete a revision question” a lot and most answers boil down to “you don’t, stupid!” So I’m not super hopeful.

Is there anything else I can do about this storage space issue to clear up some space?

Thanks.

 
Sean

Topic: Subversion Help / Subversion 1.7 support?

Hi Andronic,

Great – thanks for that clarification on the clients.

And also thank you for the very quick resolution to the blog comments.

Cheers

 
Andronic Trandafir

Topic: Subversion Help / Subversion 1.7 support?

Sean,

Please know that you should be able to access your repositories both with 1.6 and 1.7 svn clients. However, you will only take advantage of 1.7 benefits after having upgraded your svn client to 1.7.

As stated in our blog post, each pre-1.7 working copy will need to be updated in order to use a Subversion 1.7 client. In previous releases this happened automatically, however, Subversion 1.7 requires this to be done manually. The simplest way to do this is to simply checkout a new working copy of your repository.

Also, please note that we have addressed the issue with posting comments on our blog.

Thank you for your feedback.

 
Sean

Topic: Subversion Help / Subversion 1.7 support?

1.7 Sounds good.

Now that it has been released (http://unfuddle.com/blog/2012/04/fdac58-subversion-17-support), does this mean all of the svn repositories are already converted to 1.7 and that we have to upgrade our clients to use them?

Thanks
Sean

PS the captcha doesn’t work on the blog posts – so nobody can post comments. This is something you should fix. There have been threads about lack of communication from Unfuddle, blocking customers from communicating with you gives a bad impression also.

 
David Croswell

Topic: General / Is Unfuddle dead?

Everyone on this post might like to know that there is now a new blog post: Subversion 1.7 Support.

 
Jaret Frappier

Topic: Bug Reports / Not receiving email notifications

Laura,

We have identified the issue for server-2’s notifications, and we will be restoring this momentarily. You should expect to see the notifications catching up throughout the day. I apologize for any inconvenience this has caused.

 
Phil

Topic: General / Release note for milestone

We would like to be able to generate release notes for each milestone we release… how can we do this? Ideally we can download text to put into our release documents.

 
Laura

Topic: Bug Reports / Not receiving email notifications

As it says… no project/ticket email notifications coming through to anyone on my team.

Sent a support ticket as well.

 
Jason

Topic: Bug Reports / Broken iPhone app

I installed the iPhone app, I am project manager on all projects, when I open the app I only get three tabs at the bottom, dashboard, people, search. My colleague is project manager of one project only and gets several tabs and can add tickets etc. Why is it I cant add a ticket?

 
passer

Topic: Subversion Help / subversion backup

Is it possible to retrieve(download) the whole repo together with all versions history at a moment, and how to do that?

 
Jaret Frappier

Topic: Feature Requests / Resolution Date and Resolver

Ray,

We will keep this under consideration, however, please note, we do not implement every feature request from all of our customers, frankly because it would lead to a bloated, hard to use product, with all sorts of mashed up features. A product like that is not very usable. When we consider new enhancements, we have to weigh and balance the pros and cons, and how it will effect the usability of the system.

I also want to assure you, as my colleague in the other thread has alluded to, we have some new and exciting things in the works, and even though we have been “quiet” per se, Unfuddle is far from being dead.

 
Ray

Topic: Feature Requests / Resolution Date and Resolver

+1 for this.

Really surprised that this doesn’t exist.

C’mon guys, get the thumb out, this post was created in 2008 and ni response.

Unfuddle dead??

 
Ray

Topic: General / Is Unfuddle dead?

Agreed with everything said here. I am an Enterprise customer and the team are getting very nervous about the lack of communication and response to feature requests.

We are currently looking at other options so please bring the company focus back to your customers and the community. Company 101 :-)

 
John

Topic: Feature Requests / Email Notifications & Gmail Conversations

Looks like a more current interest in this might be building.

“Notification: [Project-Name] #[Ticket-Number]” would be enough to start. Summary can come in the email.

Could still sort based on Project-Name but have the unique Ticket-Number ID.

 
Andronic Trandafir

Topic: General / Deleted Pojects

Matthew,

Please know that we have replied to your emails with good news about the deleted project.

Kind Regards.

 
Matthew Bowman

Topic: General / Deleted Pojects

A project have been deleted and it is imperative that this matter be addressed asap. I have sent a few emails with no reply

 
Covenant Design

Topic: Feature Requests / Freshbooks integration

Just to follow up, we did build this. Very custom for our own purposes, but you can get in touch with me (hello@covenantdesign.com) if you’d like some pointers. Makes invoicing a relative cinch!

 
Joshua Stewardson

Topic: General / Is Unfuddle dead?

As a longtime Enterprise-plan customer, my business relies on Unfuddle. It is interesting to read this thread as I’ve been having similar feelings. Fast feedback on support issues, but I’m concerned for Unfuddle as a whole.

If you need help communicating regularly, email me. I can connect you with people who are great at that – it is well worth it to me as a client to have Unfuddle communicating more and publicly active.

 
Brian Youngblood

Topic: General / Is Unfuddle dead?

I stopped by the forums today because I haven’t heard of any new unfuddle developments. We use unfuddle on several projects, and like others I am concerned about the lack of communication. I see responses to some of the forum posts. Might I suggest you do the same on your blog?

If you’re looking for new business, not updating the blog in a year will certainly not help gain new business.

Brian