http://unfuddle.com/community Unfuddle Community Forums www.unfuddle.com/community:6:151:1479 http://www.unfuddle.com/community/forums/6/topics/151 PROBLEM SOLVED! The code as it stands will only work for accounts that have https access - I am using a micro account. To get it to work I simply replaced all https with http and it started to work. Thanks Thu, 12 Feb 2009 15:20:52 UTC Neil Thompson www.unfuddle.com/community:6:151:1695 http://www.unfuddle.com/community/forums/6/topics/151 Hi all, Thanks for the code. I too am getting this error and I have changed alll the https for http but am still getting the same error. Any ideas please? Thank you for your time, Danny Tue, 21 Apr 2009 09:33:14 UTC dannykellett www.unfuddle.com/community:6:151:2223 http://www.unfuddle.com/community/forums/6/topics/151 Thanks ben for your script, very helpful. I have a micro account: If i use https: i get HTTP/1.1 403 Forbidden Date: Thu, 03 Dec 2009 21:41:30 GMT Server: Apache X-Powered-By: Phusion Passenger (mod_rails/mod_rack) 2.1.2 Cache-Control: no-cache Set-Cookie: _unfuddle_session=0648f37d43bd2323dcbd1406128b7e6e; domain=.unfuddle.com; path=/; expires=Thu, 03 Dec 2009 23:41:30 GMT; HttpOnly Content-Length: 1 Status: 403 Vary: Accept-Encoding,User-Agent Content-Type: text/html; charset=utf-8 If i use http: i get: HTTP/1.1 500 Internal Server Error Date: Thu, 03 Dec 2009 21:46:22 GMT Server: Apache X-Powered-By: Phusion Passenger (mod_rails/mod_rack) 2.1.2 Cache-Control: no-cache Set-Cookie: _unfuddle_session=dea7a1b7e6ff995b4a734b954790d20b; domain=.unfuddle.com; path=/; expires=Thu, 03 Dec 2009 23:46:22 GMT; HttpOnly Content-Length: 1 Status: 500 Vary: Accept-Encoding,User-Agent Connection: close Content-Type: text/html; charset=utf-8 Maybe the sending script has to sit on a https domain ? Thu, 03 Dec 2009 21:47:23 UTC pixeline www.unfuddle.com/community:6:151:1478 http://www.unfuddle.com/community/forums/6/topics/151 Hi Eric Not sure I didn't actually submit any XML. I just changed the details at the beginning of the script as follows: /*** CHANGE THE BELOW ***/ // your unfuddle domain define ("UNFUDDLE_DOMAIN", "test.unfuddle.com"); // your project short name define ("UNFUDDLE_PROJECTSHORTNAME", "Website"); // your unfuddle log in info username:password define ("UNFUDDLE_AUTH", "username:password"); and went to http://www.testt.com/submitticket.php and it went bang! If I comment out line 354 ( //$xml = new SimpleXMLElement($output);) I do see the submit page. If I then submit a ticket I get the following message: "Your call to Unfuddle returned an unexpected HTTP status of:" Any ideas? Thanks Thu, 12 Feb 2009 15:05:19 UTC Neil Thompson www.unfuddle.com/community:6:151:1505 http://www.unfuddle.com/community/forums/6/topics/151 Heh, glad to hear it worked out! I haven't been back to this thread in a while, as you can probably tell. :) Tue, 03 Mar 2009 21:25:16 UTC Ben Strackany www.unfuddle.com/community:6:151:496 http://www.unfuddle.com/community/forums/6/topics/151 Luke, There sure is a way to do this. Check out the code that one of our customers has submitted to the community recently: http://unfuddle.com/community/forums/1/topics/121 I think that will do exactly what you are looking for! Wed, 23 Jan 2008 19:35:52 UTC Joshua Frappier www.unfuddle.com/community:6:151:579 http://www.unfuddle.com/community/forums/6/topics/151 I also made a PHP page letting users submit tickets into Unfuddle w/o having to log in. Hope it helps. http://www.developmentnow.com/blog/Unfuddle+Ticket+Submission+Form.aspx Mon, 18 Feb 2008 22:07:21 UTC Ben Strackany www.unfuddle.com/community:6:151:1474 http://www.unfuddle.com/community/forums/6/topics/151 Neil, What does your XML string look like? "String could not be parsed as XML" usually means an invalid XML packet. You don't have to install SimpleXML as far as I know (and SimpleXML is what's crashing, so it seems to be there). Can you paste your XML string here? Tue, 10 Feb 2009 18:33:55 UTC Eric Willis www.unfuddle.com/community:6:151:1703 http://www.unfuddle.com/community/forums/6/topics/151 i'm getting the same error. It creates the tickets but i'm not getting a response back with the location and the ticket id. just says Your call to Unfuddle returned an unexpected HTTP status of: any thoughts? Fri, 24 Apr 2009 23:04:53 UTC bcbirkhauser www.unfuddle.com/community:6:151:1471 http://www.unfuddle.com/community/forums/6/topics/151 Ben, Tried your script and got the following error: Fatal error: Uncaught exception 'Exception' with message 'String could not be parsed as XML' in /home1/respont6/public_html/submitticket.php:354 Stack trace: #0 /home1/respont6/public_html/submitticket.php(354): SimpleXMLElement->__construct(' ') #1 /home1/respont6/public_html/submitticket.php(57): get_project_details(NULL) #2 {main} thrown in /home1/respont6/public_html/submitticket.php on line 354 Do I need something installed on my server? Tue, 10 Feb 2009 09:32:18 UTC Neil Thompson www.unfuddle.com/community:6:151:495 http://www.unfuddle.com/community/forums/6/topics/151 I am using unfuddle to manage an order management console I'm writing. In the application, there is a link to a feedback form. I'd like to make this feedback form automatically submit a ticked to unfuddle. Is this possible with the API? If not, is there some way to hack it? Wed, 23 Jan 2008 17:50:26 UTC Luke Vizz