http://unfuddle.com/community Unfuddle Community Forums www.unfuddle.com/community:1:242:899 http://www.unfuddle.com/community/forums/1/topics/242 +1 for tooltip Sun, 08 Jun 2008 23:01:28 UTC DW www.unfuddle.com/community:1:242:909 http://www.unfuddle.com/community/forums/1/topics/242 Hendy, After digging deeper, as you suggested, there was indeed an easier way for us to get the associated ticket's summary. You will find that the tooltip text now includes a full summary for the associated ticket. Thanks again for the initial suggestion and especially for taking the time to provide a possible solution. Josh Tue, 10 Jun 2008 09:37:38 UTC Joshua Frappier www.unfuddle.com/community:1:242:920 http://www.unfuddle.com/community/forums/1/topics/242 Thank you. I appreciate it a lot :-) Thu, 12 Jun 2008 09:55:00 UTC Hendy Irawan www.unfuddle.com/community:1:242:819 http://www.unfuddle.com/community/forums/1/topics/242 Hendy, That would be nice. However, the ticket summaries are not currently displayed in the tooltips for performance reasons. Displaying the ticket summary would require us to load additional information for each of the associated tickets -- a potentially expensive process, especially for larger ticket reports. As always, thanks for your feedback Hendy. Wed, 07 May 2008 00:07:48 UTC David C. www.unfuddle.com/community:1:242:813 http://www.unfuddle.com/community/forums/1/topics/242 How to: # Display "Associations" on a ticket report # Hover on an association, e.g. "S666" # "Display Sibling ticket #666" is displayed. This should be "Ticket #666: Really weird bug on some strange thing", which clearly names the ticket. Tue, 06 May 2008 09:50:45 UTC Hendy Irawan www.unfuddle.com/community:1:242:830 http://www.unfuddle.com/community/forums/1/topics/242 Assuming my perspective below is correct, I would disagree. # You already got the referred ticket IDs in an array, don't you? # <pre>ticket_names = {} connection.select_all( "SELECT id, name FROM tickets WHERE id IN (#{ids.join(', ')}").each do |row| ticket_names[row['id']] = row['name'] end </pre> It would add only one SQL query on each report. With properly indexed tables, I don't think it's an expensive process. If you're referring to <tt>:include => :referred_tickets</tt>, yeah, that's expensive... but there are betters ways to solve this problem. Sat, 10 May 2008 07:52:03 UTC Hendy Irawan