Unfuddle Status Website

March 2nd, 2011

Unfuddle is an integral part of many software developers' toolchains. It can be a major problem if a customer cannot access his or her account. And while we do take many precautions to prevent outages, they do occur. It is during those times that we want to get the message out as quickly as possible that we are aware of an issue and are working to fix it.

Previously, we have had to rely solely on email to let inquiring customers know about such issues. However, we have recently created the Unfuddle status website. There we will post notices of outages or other major issues affecting multiple customers along with updates explaining our work to resolve them.

If you find that you are unable to access your Unfuddle account or repositories please check the Unfuddle status website first before contacting us, as we probably are already aware of the problem. Of course, if you notice an issue which is not listed on the status website then please email us at support@unfuddle.com so we can investigate.

4 Comments

  1. Ben Lorenz Says:

    Curious, why not use twitter, FB or even have an RSS on the status page?

  2. Travis Reeder Says:

    There is an rss feed, it's just a blog.

  3. Avi Says:

    It would be a good idea to put a link to this on your homepage or at least prominantly on your support page. Maybe also on your 404 or whatever pops up when there is a problem.

  4. Mostanser Billah Says:

    Hi,
    I have setup third party SVN unfuddle with cPanel hosting as dev server, you could visit my blog, thanks.

    Here is the link:
    http://codefighters.blogspot.com/2011/03/unfuddle-svn-setup-with-cpanel-shared.html

    thanks

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